Privacy Policy

This privacy policy explains how Kamera World ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit our website or place an order with us. We are committed to safeguarding your privacy and handling your data responsibly.
Last updated: June 2026

1. Who we are

Kamera World is the data controller responsible for your personal information. If you have any questions about this policy or how we handle your data, please contact us at [email protected].

2. What information we collect

We may collect and process the following personal information:

• Identity data — your name and title
• Contact data — email address, phone number, and delivery/billing address
• Transaction data — details of products you have purchased and payment records
• Technical data — IP address, browser type, device information, and pages visited
• Communications data — messages you send us via email or our contact form

We do not collect any special category data (such as health, race, religion, or biometric information).

3. How we collect your information

• Directly from you when you place an order, create an account, or contact us
• Automatically via cookies and similar tracking technologies when you browse our website
• From third-party payment processors when you complete a transaction

4. How we use your information

We use your personal information for the following purposes:

• To process and fulfil your orders, including shipping and delivery
• To communicate with you about your order, including confirmation and tracking
• To respond to enquiries or complaints submitted via our contact form
• To manage warranty claims and returns
• To improve our website and customer experience
• To comply with our legal and regulatory obligations

We will only send you marketing communications if you have explicitly opted in to receive them. You may unsubscribe at any time.

5. Legal basis for processing

We process your personal data on the following legal grounds:

• Contract — processing is necessary to fulfil your order
• Legal obligation — we are required to retain certain records by law
• Legitimate interests — to improve our services and prevent fraud
• Consent — for marketing communications, where you have opted in

6. Sharing your information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with:

• Shipping and logistics partners to fulfil your delivery
• Payment processors to securely handle your transaction
• IT and website service providers who support our operations
• Law enforcement or regulatory authorities where required by law

All third parties we work with are contractually required to handle your data securely and in accordance with applicable data protection laws.

7. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, though this may affect the functionality of our website.

We use the following types of cookies:

• Essential cookies — required for the website to function correctly
• Analytics cookies — to understand visitor behaviour and improve our site
• Preference cookies — to remember your settings and choices

8. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. Order records are typically retained for 7 years in accordance with financial regulations. You may request deletion of your data at any time (see Your rights, below).

9. Data security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. All payment transactions are processed over encrypted (SSL/TLS) connections. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your rights

Under applicable data protection law, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your personal data ("right to be forgotten")
• Right to restrict processing — to request that we limit how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the relevant data protection authority in your country.

11. International transfers

If your order is shipped internationally, your data may be transferred to and processed in countries outside of your own. We ensure that any such transfers are subject to appropriate safeguards in accordance with applicable data protection laws.

12. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.

13. Contact us

If you have any questions, concerns, or requests relating to this privacy policy or our handling of your personal data, please contact us at:

Email: [email protected]